Trust Center
Trust, on the record. Every policy in one place.
LawyerSOS is maintained by the LawyerSOS team to give customers, solicitors, and partners a single place to read how the platform protects sensitive moments. Every section below describes a control that is live in the product today.
Verified solicitors only
Every practising certificate is cross-checked against the Law Society of Ireland, the SRA, the Law Society of Scotland, or the Bar of Northern Ireland before a solicitor can take a case.
Encrypted evidence vault
Evidence is stored in private buckets and encrypted at rest with AES-256. Only you and your assigned solicitor can open your files.
Chain of custody
Every upload, view, and access event is logged with timestamps and reference IDs so evidence stands up to scrutiny if it ever needs to.
Recording consent
Consultations are only recorded when both customer and solicitor explicitly consent. Declining is one tap — the call continues normally.
GDPR-first architecture
Built on EU-resident infrastructure with strict data minimisation, role-based access, and a clear lawful basis for every category of data we process.
EU data residency
Customer data is stored within the European Economic Area. We do not transfer personal data outside the EEA without an appropriate safeguard.
Policies & notices
Security
How we protect your case
Solicitor verification, encrypted vault, role-based access, audit-ready records, and resilient EU infrastructure.
Read the security overview
Privacy
What we collect & how we use it
Plain-English summary of the data we collect, retention, your rights, and how to contact our team about your personal data.
Read the privacy policy
GDPR
Your rights under EU & UK GDPR
Access, rectification, erasure, portability, restriction, and objection — and exactly how to exercise them with LawyerSOS.
Read the GDPR notice
Recording
Consultation recording policy
Why we offer recording, how consent works, how recordings are stored, who can access them, and how to ask for deletion.
Read the recording policy
Terms
Terms of service
Your agreement with LawyerSOS, what the platform does (and does not do), and the role of independent solicitors.
Read the terms
AI
AI assistant disclaimer
Our AI assistant is not a solicitor. Here is what it can and cannot do, and when to ask for a human.
Read the AI disclaimer
LawyerSOS is not a law firm.
Legal advice is provided by independent, qualified solicitors regulated in their own jurisdiction — including the Law Society of Ireland, the Solicitors Regulation Authority (England & Wales), the Law Society of Scotland, or the Bar of Northern Ireland. The platform connects you to those professionals securely; it does not provide legal advice itself.
In a life-threatening emergency
Always call 112 / 999 first. LawyerSOS is a legal protection service — it is not a substitute for emergency services.
Have a security, privacy, or compliance question? privacy@lawyersos.app